Terms & Conditions

  • 5 min read
  • 16 sections

Terms & Conditions

1. Introduction

Welcome to our website. These Terms & Conditions set out the agreement between you and [Company Name] for everything you do here, from creating an account to buying credits and unlocking digital e-learning materials for self-paced study. The materials are delivered by email and are also available through your account.

By registering, purchasing credits or otherwise using the website, you confirm that you have read and accepted these terms. If you do not agree with them, please do not use the website.

Company Information

Company Name [Company Name]
Doing Business As (DBA) DBA
Email Address help@clearcopys.com
Company Address [Company Address]

2. Eligibility and Your Account

An account lets you buy credits, unlock levels and return to the materials you have purchased. When you create and use an account, you agree to the following points.

  • The information you provide is accurate and kept up to date
  • Your login details are kept private and secure
  • Your account is personal to you and is not shared, sold or transferred
  • You will let us know promptly if you suspect anyone has accessed your account without permission
  • You are responsible for all activity that takes place under your account

3. E-Learning Materials and Pricing

Each e-learning material is divided into levels, and every level shows its description and its price in credits before you decide to unlock it.

  • Material details and level prices are displayed on the website before any purchase
  • We may update material information and prices from time to time
  • The price shown at the moment you complete an order is the price that applies to that order

4. Purchases and Payment

Purchases are made in two steps: you buy credits with money at checkout, and you then spend those credits to unlock the levels you choose.

  • Credits are bought through the checkout using the payment methods offered on the website
  • An order is confirmed only once payment has been successfully completed
  • Card payments are processed by our payment provider, and we do not store full card details

When you purchase credits from our website, your billing description will be shown as Billing description

5. Credits

Credits are the currency used on this website. The rate is 1 credit = US$1 = ¥160 = HK$8, and the multiplier that applies to larger single purchases is shown on the Buy Credits page. Credits:

  • Are added to your balance once payment is confirmed
  • Can be spent only on this website, to unlock levels of e-learning materials
  • Have no cash value and cannot be exchanged for money outside the website
  • Cannot be transferred to another account
  • Have a validity period of 90 days from date of purchase

6. Access to E-Learning Materials

Once payment is confirmed, the download link and access details for the level you unlocked are sent to the email address you gave at checkout, and the material is also available through your account. Delivery normally takes place within 24 hours, though a delay can occasionally extend this to 72 hours.

The materials are for self-paced reading and study. There is nothing to attend and no live teaching. Full details are set out in our Delivery & Access Policy.

7. Intellectual Property

All e-learning materials, text, images, graphics and branding on this website belong to [Company Name] or to their rightful owners and are protected by intellectual property laws.

When you unlock a level, you receive a personal, non-transferable right to use that material for your own learning. No ownership of the content passes to you.

8. Acceptable Use

We want the website to remain a helpful place to learn. When using it, you agree to:

  • Use the website and materials lawfully and respectfully
  • Use purchased content for your own personal learning only
  • Follow any instructions that accompany the materials

9. Prohibited Activities

To protect the website, our content and other users, you must not:

  • Copy, share, resell or redistribute any e-learning material, except where downloading is expressly allowed for your own use
  • Share your account or its access with anyone else
  • Attempt to bypass payment, credit or access controls
  • Interfere with the security or normal operation of the website
  • Make fraudulent purchases or unjustified chargebacks

10. Refunds

Refund requests are reviewed individually. The situations in which a refund may be considered, the situations in which it is not available and the steps for making a request are explained in our Refund Policy.

11. Disclaimer

Our e-learning materials are provided for educational purposes. Results depend on your own effort and circumstances, so we cannot guarantee any particular personal, academic, professional or financial outcome from using them.

12. Limitation of Liability

To the extent permitted by law, [Company Name] is not responsible for any indirect, incidental or consequential loss arising from your use of the website or the e-learning materials. Nothing in these terms excludes or limits any liability that cannot legally be excluded or limited.

13. Suspension and Termination

We may suspend or close an account that breaks these terms, is used fraudulently or puts the website or other users at risk. Where appropriate, we will explain the reason by email.

14. Changes to the Website and These Terms

We may update the website, its features and the material information on it. We may also revise these terms, and the version published on this page is always the one that applies.

15. Governing Law

These terms are governed by the laws that apply to [Company Name]. If any part of them is found to be invalid or unenforceable, the remaining terms stay in full effect.

16. Contact Us

If you have any questions about these terms, please get in touch using the details below.